Orders are typically cooked and dispatched within 48 hours but during busy periods this may be extended. If your order is urgent or for a specific date please drop me a message via the enquiry form and I will assist in any way I can.
Orders received FRIDAY through to SUNDAY will not be baked until MONDAY and will be posted as soon as possible, as I would hate for your freshly baked goods to be stuck in a sorting office over the weekend.
If you are expecting a delivery please ensure you are in or leave instructions for Royal mail. I will send out confirmation of dispatch when your order is posted. Unfortunately I cannot be held responsible for any missed deliveries or deliveries that are taken back to the delivery office. Please Note Orders containing Barabrith require a minimum of 48 hours to prepare due to the soaking of the fruit. The earlier I receive your order the better. Please allow a minimum of two days extra lead time when placing your order. Please feel free to contact me to discuss this as I may be able to suggest other options if time is of the essence.
Refund and Returns Policy Unfortunately due to the nature of the products no refund or return will be issued due to unwanted items. If the item(s) are damaged or incorrect, please contact me and I will rectify, refund or replace the item as soon as possible. The refund policy dose not affect your statutory rights in respect to faulty or damaged goods.